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Compassionate and Caring are the first emotions that come to mind when I reflect on the unexpected death of my daughter Miranda & also 34 days later, the death of my dad - Coy. John is a super caring, compassionate man. He provided so much care in handling the final arrangements for both. Recently my boyfriend Les passed away & I told my mother in law to be Rita about Twin City Cremations. Once again John provided professional & caring services that put everyone at ease. I highly recommend this establishment & especially the expertise of John Roland. He is truly a gem.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
“You were very compassionate, caring and very respectable to our loved one that passed and us as the family. We were your main concern to make sure we received anything we wanted or needed”
“Mr. Roland came to our home and was very courteous and made you feel at ease, which is so important when you lose a loved one.”
“I cannot express how grateful I am to you, Mr. Roland. You made a very bad time a little easier. I shall never forget your great kindness.”
“I was very pleased with how you handled every detail. You made the process so easy and simple. I have and will continue to recommend your services to everyone in need.”
“You guys were the utmost professionals while handling our needs. Thank you so much for everything!”
“John is wonderful & very caring! He provides a great service at an affordable price! Highly recommend Twin City Cremation!”
“John at Twin City is the most professional and nicest man I’ve ever met in a very sad time for my family and I. He made my family and I feel very comfortable that our father was going to be taken care of in the most pleasant, professional way possible. John made all the paper work simple and easy to understand and he was extremely knowledgeable of and about the whole process. Besides all of that, John treated us as friends and made us feel like we were getting a family discount. We will never forget John and how he treated us. In my opinion, if you are in his area and are in need of ” THE BEST ” funeral parlor, and you care for you loved one that has passed on….. you ” MUST ” go see John. Thanks again John…”
“When we lost our mum it was a bit of a surprise. We knew she wanted to be cremated and her wishes but we had never talked further than that. Lexington’s Hospital recommended Twin City and they were kind, not pushy and understanding the whole way. When you’re torn apart and looking for a peaceful spot for your loved one to be cremated, this is the place.” “When we lost our mum it was a bit of a surprise. We knew she wanted to be cremated and her wishes but we had never talked further than that. Lexington’s Hospital recommended Twin City and they were kind, not pushy and understanding the whole way. When you’re torn apart and looking for a peaceful spot for your loved one to be cremated, this is the place.”